Q1. How do I Place my order?
A1. Kindly select your favorite item number and list from the web site and e-mail to pla@rtpjewelry.com for quotation.


Q2. Would you provide me a catalog and price list?
A2. Absolutely yes we provide you a catalog with price from the web site www.rtpjewelry.com or you can contact sales for further full price list.


Q3. What is the payment methods accepted?
A3.We do receive Bank Transfer and PayPal Payments. Please contact us for the mode of payment.


Q4. What is your lead time production of order?
A4.You can generally expect to receive your order within 14 days after your payment transaction completes and your payment is confirmed. We will send the tracking no. and please contact us if you do not receive the package within this timeframe. Thank you very much.


Q5. What is your ring size of this item and can I make a request for special size?
A5. All of our rings are standard size 7 for ladies and 10 for Gents ring. We do provide a resizing service as order confirmed and yes gold can be added to the setting to accommodate your ring size. Kindly contact us for resizing charges.